Version 1.0 · last updated on 28 September 2026
In this privacy policy, we explain which personal data we process about you, why we do so, who we share it with, and how long we keep it. We aim to keep this as short and clear as possible.
SilentDisco.nl is a trade name of the sole proprietorship Villa The Duke, owner Sil Bouwmeester. We are responsible for the processing of your personal data as described in this policy.
Registered address: Sara Burgerhartstraat 30-3, 1055 KZ Amsterdam
Office and pick-up (by appointment): Diemerzeedijk 3, 1095 KK Amsterdam
Chamber of Commerce (KvK): 67361501
Email: info@silentdisco.nl · Phone: 085 004 13 00
| Purpose | Which data | Legal basis |
|---|---|---|
| Preparing a quote and responding to your request | Name, email address, phone number, date and location of your event, requested equipment, your message | Performance of (preparation for) a contract |
| Fulfilling your booking: shipping, pick-up, return, and support during your event | Name, contact details, delivery address or DPD point, date of use, order details | Performance of the contract |
| Payment and invoicing | Name, billing details, company name and VAT number (for business customers), payment details | Performance of the contract and legal obligation |
| Handling damage, loss, or late returns | Name, contact details, order details, photos of returned equipment | Legitimate interest (protecting our equipment) |
| Customer contact via email, phone, and WhatsApp | Name, phone number, email address, message content | Performance of the contract or legitimate interest |
| Newsletter and offers | Name, email address | Consent, or – for existing customers – our legitimate interest in offering similar services. You can unsubscribe at any time via the link in every email. |
| Requesting a review after your event | Name, email address | Legitimate interest |
| Improving the website and measuring advertising | Data about your website visit via cookies (see Article 6) | Consent via the cookie banner |
We do not process special categories of personal data (such as health or religion) and do not ask for your national identification number (BSN). Our services are not intended for persons under the age of 16 without the consent of a parent or guardian.
We never sell your data. We only share it with parties we need to provide our service. We have agreements in place regarding security and confidentiality with parties that process data on our behalf. These include:
Some of these parties (such as Google and Meta/WhatsApp) may process data outside the European Economic Area. This only happens where appropriate safeguards are in place, such as the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.
| Data | Retention period | Why |
|---|---|---|
| Quote requests that do not lead to a booking | Maximum of 2 years after the request | To help you quickly if you make a new request |
| Customer and booking data | 5 years after your last booking | Many customers, such as schools and businesses, book again every year. In addition, claims relating to damage or payment can be brought up to 5 years after the fact. |
| Invoices and related records | 7 years | Statutory retention obligation (tax law) |
| Data for newsletter and offers | Until you unsubscribe | You can unsubscribe at any time |
| Website statistics | Maximum of 14 months | Google Analytics default setting |
We take appropriate technical and organizational measures to protect your data against loss and unauthorized use. This includes secure connections (https), two-factor authentication on our accounts, and limiting access to data to those who need it. If you believe your data is not adequately secured, or you notice signs of misuse, please contact us immediately.
Our website uses functional cookies that are necessary for the website to work. In addition, with your consent only, we use analytical and advertising cookies from Google to measure how our website is used and how our ads perform. You give or refuse this consent via the cookie banner, and you can change your choice there at any time.
You have the right to:
Send your request to info@silentdisco.nl. We will respond within one month. To prevent misuse, we may ask you to verify your identity. Please do not send a copy of your ID unless we specifically ask for one.
Not satisfied with how we handle your data? Let us know first, and we will look for a solution together. You also always have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via autoriteitpersoonsgegevens.nl.
We may amend this privacy policy, for example if our services or the law change. The most current version is always available at www.silentdisco.nl. The date at the top shows when this policy was last updated.
